Just a quick update, to you all and a voucher, for all our Subscribers to use on any upcoming Halloween purchase. You can redeem HOWLOWEEN20 to get your 10% discount on the checkout of Halloween products
The boxes will be ready to purchase in the first week of October, with lots of spooky decorated treats for you. We will be partnering with The Pet Party Planners for this event, and they will be bringing lots of eerie Halloween toys to the mix. Would be great if you could give their Facebook and Instagram account a like and share.
The weather has changed here in Saltfleetby and we are seeing the first signs of Autumn. The trees are turning into the most beautiful colours, reds, purples, orange and brown, and the grass has tinges of yellow. This is my favourite time of the year.
We have reached a new business milestone 4000 followers and likes on Facebook and I am so grateful for all the support. We love to see all the celebrations and thank you to those of you that share that special day with us. The shares, they are also fantastic as this helps us get to more people who love their pets.
Organic Pupcorn is one of the latest edition to our range of treats, this is especially for the older pups, who like a softer treat, but can be enjoyed by all. We are also introducing a Biscuit Happy Birthday celebration box with a round biscuit shaped birthday treat, with a personalised matching bone and one of my favourite little pups with a beautifully decorated collar. The little pup biscuit has been an addition to all the orders we have had from last year, and I hope you all liked them too.
Side Oven Bakery is now our main suppliers of Organic Wholemeal Flour for our biscuit treats. We have been trying out a few new suppliers and this flour stands heads above some of the others we tried. The flour is very flavoursome, it has a lovely texture to it when rolling and end result is beautiful. Highly recommend you having a look at what they supply and their range of Organic Cereals look delicious.
We have been very lucky here in Saltfleetby, and have been welcomed to the Lincolnshire area, by so many lovely new customers. Safe collection is always available from the safety of the front gates as is contactless payments on our card machine.
The opening of the Bakery and Treat Shop has obviously been delayed with Covid 19, but we are hopeful that this will pass and the doors can be open to everyone to pop in and see our amazing shop.
Since our little enterprise started, I have been so lucky with lovely customers, we have had some scary moments with Royal Mail and their delivery times not being up to the normal service you would expect, but I hope our Customer Service was up to scratch with reaction times and replacements when necessary. Looking after our customers is very important, and we pride ourselves on listening to any problems and try to achieve a great outcome for the customer. At the Bakery, we are aware that things don’t always work out the way we hope, so we have a willingness to change, adapt, and change any processes going forward. To make sure we always get it right, we need and appreciate your feedback, so please let us know, as we are listening.
For the newbies who have just subscribed, a little about what we bake and whats in the celebration boxes. We only use the best fresh ingredients and we don’t add any preservatives to them. This obviously affects the shelf life, but as in any celebration, weddings etc, where you order goodies for the day, we don’t expect them to last for more than a week. Some of our yummy biscuits last for up to a month, but they are best kept in the fridge, again, only the best ingredients with nothing added to make them last longer. If you look at our cake, you can see its a proper cake.
That’s all for now, just a big thank you and a little offer of a discount on our products when they launch, look forward to your orders and even more so, looking forward to seeing the happy pets.
Lots of love, Tarnia